The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
TERMS OF USE
These Terms of Use (“Terms”) constitute an agreement made between you, whether personally or on behalf of an entity (“you”) and PYNGO LTD (“Pyngo”, “Company”, “we”, “us”, or “our”), concerning your access to and use of the https://pyngo.co website (“Website”), as well as the delivery of our services through any other media form, media channel, mobile website or mobile application, third party or otherwise, related, linked, or connected thereto (collectively, “the Service”). You agree that through accessing the Service by way of registration (“Subscriber”), you as a Subscriber have read, understood, and agree to be bound by all of these Terms of Use. If you do not agree with all of these terms of use, then you are expressly prohibited from using the Service and you must discontinue use immediately. We reserve the right to change these Terms from time to time by changing them on this page. These Terms are only in the English language.
ABOUT US
PYNGO LTD is a company registered in England and Wales with registered company number 14412776, whose registered office is at 5th Floor, City Reach, 5 Greenwich View Place, London, England, E14 9NN.
OUR SERVICES
We provide a way for you to be notified by means of electronic communication in a timely manner (“Notification” or “Notifications”), for when tickets, allocations and rights of access to sporting or musical events, reservation slots or access to third party services (“Product” or Products”) become publicly available for purchase and/or reservation. Pyngo is not a resale platform, and will never engage in the resale of tickets or access to any event. Unless stated otherwise, we are not affiliated in any form to any other business. We are only providing Notifications, and none of the information we provide in our Notifications, or information transmitted on our Website or through the Service amounts to a recommendation or endorsement by us in respect of such service providers, or Products being provided. The information we provide is for information purposes only, and should not be relied upon by you, and is provided so that you can proceed with necessary actions that you feel are most appropriate to meet your needs or requirements. (see Your Liability to Us) . We are not associated in any way with any organisations governing or managing these platforms. Links to third party websites on the Website or the Service are provided solely for your convenience. If you use these links, you leave the Website or the Service. We have not reviewed and do not control any of these third party websites (and are not responsible for these websites or their content or availability). We do not endorse or make any representation about these websites, their content, Products, or the results from using such websites or content. If you decide to access any of the third party websites linked to the Website or the Service, you do so entirely at your own risk. The information and descriptions of Products offered by third parties that we provide may not represent the complete descriptions of all the features and terms and conditions of those Products. You must ensure that you carefully read all the features and terms and conditions (including those contained on a service provider’s website) of any Products before taking any action on it.
WEBSITE ACCESS
You may access some areas of the Website without registering for the Service or providing your details to us. Most areas of the Website are publicly accessible. By accessing any part of the Website, you indicate that you may accept these Terms. If you do not accept these Terms, you should leave the Website immediately, and you will not be able to register for the Service via the Website. We may revise these Terms at any time. You should check the Website regularly to review the current Terms, because they are binding on you. You will be subject to the policies and terms and conditions in force at the time that you register for the Service. You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your Internet connection are aware of these Terms and that they comply with them. You confirm that all information provided by you to us, if any, is true and accurate in all respects and at all times.
REGISTRATION TO THE SERVICE
In order to access the Service as a Subscriber, you will be required to register with Pyngo, and make payments for the Service through the Website. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable. We reserve the right to terminate your access to the Service as a Subscriber without due notice or refund, if there is reasonable cause to believe that the Terms have not been met. We also reserve the right to terminate your access to the Service as a Subscriber if you do not make any payment to us when it is due. You may however re-register to access the Service through the aforementioned registration process.
YOUR STATUS
As a Subscriber, you warrant that:
You are legally capable of entering into binding contracts with Pyngo;
You are at least 18 years old;
If you provide any information that is untrue, inaccurate, not current, incomplete, inappropriate, obscene or other objectionable, we have the right to suspend or terminate your access to the Service, and refuse any and all current or future use of the Service (or any portion thereof).
YOUR LIABILITY TO US
You agree to indemnify the Company and our respective directors, officers, employees and agents, as well as our partners and suppliers from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of:
any misrepresentation, act or omission made by you in connection with your use of the Website; or
any non-compliance by you with these Terms; or
claims brought by third parties arising from or related to your access or use of the Website or the Service.
As a user of the Website and/or Subscriber to the Service, you agree not to:
Sell or otherwise transfer or share with anyone the access or credentials to your profile.
Systematically retrieve data or other content from the Website or the Service to create or compile, directly or indirectly, a collection, compilation, database, or directory.
Make any unauthorised use of the Website or the Service, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Use the Website or the Service as part of any effort to compete with us or otherwise use the Website or the Service for any revenue-generating endeavour or commercial enterprise, including and especially the resale of tickets.
Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Website or the Service.
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Website or the Service.
Use the Website or the Service in a manner inconsistent with any applicable laws or regulations.
In the event of any breach of the above term(s), we reserve the right to revoke your access to the Service (with no refunds applicable for any subscription payments already made to us).
OUR LIABILITY TO YOU
To the maximum extent permitted by applicable law, the Company, and all other parties (whether or not involved in creating, producing, maintaining or delivering the Services), and any of the Company’s directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you, Subscriber or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with:
the Website or the Service;
the use, inability to use or the results of use of the Website or the Service; and
any websites linked to the Website the Service or the material on such websites
including but not limited to, loss or damage due to viruses, distributed denial-of-service attacks, or other technologically harmful material that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website or the Service, or your downloading of any material from the Website or the Service, or any websites linked to the Website or the Service.
PRICE AND PAYMENTS FOR THE SERVICE
The costs of the access to the Service will be as set out on the Website. If you register to be a Subscriber, you agree to pay the recurring or one-off price for the Service. The duration of the renewal period, and corresponding charge for each subsequent renewal period will be as set out on the Website under the Subscriber’s account management section. We reserve the right to increase the renewal fee or amend the renewal period upon our giving to you notice via the Service at least 14 calendar days’ notice prior to a renewal period.
PAYMENTS PROCESSING
Payment processing services with respect to Subscriber’s access to the Service on are provided by Stripe and are subject to the Stripe Connected Account agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By accessing the Service, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. In order to enable Stripe to effectively provide its payment processing services, you agree to provide us accurate and complete information about you, and you authorize us to share such information and transaction information related to your use of the payment processing services with Stripe.
SERVICE CANCELLATION AND REFUNDS
To end access to the Service, the Subscriber can cancel any recurring billing through the Website and the cancellation instruction will be transmitted to our payment processor Stripe. All purchases are non-refundable. You can cancel the access to the Service at any time and your cancellation will take effect at the end of the current paid term. In the event your access to the Service is on a non-recurring term, we will not be offering any refund to the one-off amount paid.
PYNGO REFERRAL PROGRAM
- From 10th July 2024 onwards, each new Pyngo subscriber will be issued a unique referral link which will enable them to partake in our referral program
- The Program entitles the Pyngo referrer to free Pyngo subscription for 1 month.
- In order to partake in the program, the Pyngo user simply needs to share and obtain 3 new subscribers via their unique referral link.
- The free month will apply to the next billable month after the conditions are met.
- Further to the above, every referred account will get 15% off their chosen plan, as long as they maintain an active subscription or until termination.
- Pyngo reserves the right to revoke any referral rewards, including the referral program, without prior notice, or if we deem the subscriber to be in violation of these Terms.